By: Nathan Brough (Concept KBD Ltd) 14/02/2024

Don from potteries mortgage desk was really patient and understood my requirements when i requested to reveiw my existing life and critical illness policy.
he informed me that my existing policy wasnt upto scratch and searched for a company that suited my needs. im really gl;ad i trusted him to sort this out for me. thanks don great work.

By: Alexandra Powell (Powell Design & Construction Lt) 13/07/2023

Don Nicely from Potteries Mortgage Desk has helped us secure three buy-to-let mortgages and advised us on insurance policies to protect our business, and we couldn't be happier with his services.

From the moment we engaged with Don, it was evident that he possessed a wealth of knowledge and experience in the mortgage industry. His expertise and understanding of the market were evident as he guided us through the process of acquiring mortgages for our investment properties. Don took the time to explain every step thoroughly, ensuring that we were well informed and confident in our decisions.

What sets Don apart from other mortgage brokers is his dedication to finding the best deals for his clients. He goes above and beyond to search for mortgage options that suit our requirements, taking into account our financial circumstances and long-term goals.

Don promptly responds to all our queries and provides regular updates. As a result, we feel supported, making the entire experience as seamless and stress-free as mortgages can be! If you are in need of a dedicated and knowledgeable mortgage advisor, we wholeheartedly recommend Don Nicely from Potteries Mortgage Desk.

By: Ada Haywood (Cancer Research UK) 09/05/2023

To me Don is a very special person, who I have known for a long time.

Don is always willing help with my fundraising. I am very grateful for 2 top golfing days.

Such a lovely caring man.

Thank you Don for always being so nice to me.

By: David Meigh (PDR World) 01/03/2023

I've introduced Don to a friend of mine who is 'trapped' in a landlord mortgage. This broker is continually raising the interest rate on a quarterly basis knowing to transfer would not be easy. Don immediately initiated a letter of authority to deal direct with the company in an effort to stop the increases and if not has other options lined up. Thank you on behalf of my friend and keep up the great work.

By: Glynn Buckley (Leadbeater & Kay Solicitors Limited) 14/02/2023

Don Nicely has been an inspiration when advising my son in connection with his mortgage options in relation to his residential property purchase.

Don has infinite patience in a difficult and fast moving market place (Feb 2023).

If only all mortgage brokers were like Don Nicely.

By: Rebecca Miller (Stepping Stones Education and Training Limited) 30/11/2022

Dear Don,

I'd like to take the opportunity to say Thank You.

In the current economical craziness, our mortgage was coming to an end, add to this various family life changes, job changes and running my own business this makes for what is normally a stressful and complicated process.

You look all that out of the equation, you were able to secure a deal for us that was the best for our circumstances and won't break the bank.

Throughout you were honest with us, cut out all of the jargon, explained exactly what we had to do and supported us.

So if your ears are burning, it will be me telling colleagues, friends and family, that they need a chat to you.

Thanks Don, you've given us peace of mind, that our mortage and life insurance is secure for the forseeable.

By: John Hollins (The Specs Place) 27/04/2022

We found a house that we would love to buy (a new build) and were told that we needed to have a mortgage in place to secure the house. I rang Don and asked him if he could get something sorted and he warned me it was unlikely but he managed to get the offer in principal we needed to secure the house.

However, the house build was due to be completed in 2 months and the developers wanted us in at that point and so Don then had to get the mortgage approved in a short space of time (that many others had said was not possible) and with numerous hurdles of both my partner and I being self employed. Calm and professional throughout Don got it sorted and we got to move in to our lovely new home and cannot thank Don enough for the amazing work he did.

Thank you Don for getting us into our new house. John

By: Karl Newton (Cartridge Cosmos) 26/01/2022

I just want to thank Don for all his hard work recently. He has been instrumental in helping my daughter and son in law being able to move into their dream first home. The [process probably started 18 month ago when Don first tracked down a favourable mortgage and gave loads of great advice.
It all culminated with Becki & Ash being able to move into their house just over a week ago, despite some last minute hic ups.
Thanks again Don and I would have no hesitation in recommending you to family, friends & business acquaintances.

By: Luke Almond (LA Locksmiths) 06/05/2021

I have used Don Nicely for my mortgage and as a first time buyer, he made the process simple and stress free. He explained all parts of the mortgage application clearly and my partner and I left his office with a smile on our face. I always recommend Don to anyone I know that is moving house or in need or a mortgage renewal.

By: Hayley Ferguson (Personal Travel Agents) 03/07/2019

I would like to personally thank Don Nicely of The Potteries Mortgage Desk once again for helping us to re-arrange our mortgage.

Don takes away all the hassle of trying to find the deal with the best lenders and takes in to account everyone's personal circumstances.

We will not go anywhere else and don't hesitate to recommend Don to all our family and friends.

Thanks again Don great job :)

Hayley Ferguson - The Personal Travel Agent

By: Luke Almond (LA Locksmiths) 31/01/2019

I am currently using Don to set up my first mortgage for me. He has been extremely professional and polite throughout the whole procedure and has constantly kept my fiance and I up to speed with what is going on. I am very pleased with his service so far and will continue to use his services in the future.

By: Max Hammond (Hammond Gosschalk Ltd) 23/05/2018

Just to say a thank you to Don Nicely of Potteries Mortgage Desk.
I recently referred Don to a friend of mine who was going through a matrimonial split and required advice on mortgages.
Don quickly met with her and put her mind at rest and put forward to her several options to move forward.

I think within a week she made a decision and Don sorted a new mortgage for her.

She was very complimentary about Dons' approachability, friendly manner and quality of service he provided at a very stressful time for her.

I would not hesitate to recommend Potteries Mortgage Desk to provide sound advice and mortgages to anybody, regardless of their personal situation.

Regards
Max Hammond
Director, Hammond Gosschalk Limited.

By: Diane Sokolyk (Diamic Edge) 16/05/2018

Don has just helped us to achieve a buy to let mortgage for one of our flats. This is the first time we have used Don but he has previously advised us without charge on options and therefore he was our first choice to obtain the mortgage we wanted!

His help and professionalism has been superb! Quick, efficient and always there to answer any queries or questions and he consistently kept us updated on progress throughout the process!
From beginning to end it has been fab! We can’t recommend Don highly enough and will always recommend him whenever possible!

Thanks Don for a great job and a process that was seamless and quick!

Di & Mike Sokolyk, Biddulph.

By: Hayley Ferguson (Personal Travel Agents) 28/06/2017

I just want to say a massive thank you to Don at the Potteries Mortgage Desk, for the amazing service he has provided to myself and my husband.
He not only secured us the best mortgage for us for our dream home, but also got us an amazing deal.
Don always goes the extra mile and keeps you up to date every step of the way, and helps with the things you maybe forget or not even know you need.
I wouldn't go anywhere else now and I have no hesitation in recommending Don to all my contacts.

Thank You - Hayley Ferguson The Personal Travel Agent

By: Glynn Buckley (Leadbeater & Kay Solicitors Limited) 15/03/2017

Don has acted as a mortgage adviser arranging a number of mortgages for clients for whom I have likewise acted.

Don has an excellent rapport with his clients, and nothing is too much for him where his clients are concerned. He has an excellent knowledge of mortgages that permits him to provide an exceptional level of service.

I am more than happy to refer Don Nicely of The Potteries Mortgage Desk for all your mortgage needs.

Best regards,

Glynn Buckley [15 March 2017]

By: Andrew Smy (Peak Chiropractic) 08/12/2016

I have used Don to help arrange critical illness cover and life insurance for my business, which as the director of a limited company is especially important for my future protection.

Don is very clear cut and efficient at what he does and produced me multiple options of cover and discussed them all fully for me.

I will not hesitate to recommend his services going forward and use him again myself in the future.

By: Max Hammond (Hammond Gosschalk Ltd) 18/11/2015

Don has recently revised the mortgage for my son and his wife who are based in South east London.
As usual with Jake and Becca, the demands have been a bit 'challenging' but Don through his expertise, patience and professionalism has sorted it all out to everyones satisfaction.
Thanks for your good work.
Regards
Max hammond
Hammond Gosschalk Limited

By: Peter Brown (Dean Statham) 18/08/2015

As Chartered Accountants we do have our own Independent Financial Advice arm to our business.

However we recognised that the mortgage market was very much a specialised area & we were looking for someone to work with where we could refer our clients with the utmost confidence

We found that person & business in Don Nicely from Potteries Mortgage Desk

We recognised straightaway Dons expertise in the mortgage market

We have no hesitation in recommending our clients to Don for all their mortgage needs

Peter Brown
Dean Statham,Chartered Accountants
18.8.2015

By: Mark Jeffries (Herbalife) 10/08/2015

I asked Don to review our mortgage as our current building society "deal" had expired. I met with him and he reviewed our situation and requirements. He checked the lending market and then recommended that we stay with our current lender but on a new arrangement. This saves us £80 per month and it was totally "hassle free". If you have a mortgage I thoroughly recommend a conversation with Don.

By: David Meigh (PDR World) 30/05/2013

I would like to express my thanks to Don Nicely of Potteries Mortgage Desk for the help and advice during my partners re-mortgage.

This was by no means a straight forward affair but Don kept us informed all the way through and my partner now has a great buy-to-let deal on her property, fixed for 3 years and work done during this re-mortgage has made sure that future financial changes will be a whole lot easier.

Thanks again and keep up the good work.

Dave Meigh
PDRWorld

By: Mike Skucha (SEI Electrical Contractors Ltd) 30/05/2013

Don
Thanks for the support and advise you gave me last year on my mortgage deal, it has worked exactly how you predicted with the offset account and I am very pleased with he results.
I have and still recommend Don for mortgage advise not only for he expansive knowledge but for his friendly easy going manner and the fact there is never pressure to close a deal.

By: Jo Gilbert (Smart Change Consulting Limited) 30/11/2012

Dear Don,

Just wanted to thank you for the exceptional service you provided me when looking for my 2nd Buy-to-let mortgage. Just completed today, we've got the keys and the tenants are already unpacking! Absolutely thrilled, that you have also taken the time to find me a great deal on life insurance to cover the mortgage, should the unthinkable happen!

I would recommend Potteries Mortgage Desk without hesitation, no hassle applications as you do all the hard work, chasing up etc! I'm sure I will be using your services again - thankyou!

Kind Regards

Jo Gilbert
Smart Change Consulting Ltd

By: Jo Gilbert (Smart Change Consulting Limited) 30/11/2012

Dear Don,

Just wanted to thank you for the exceptional service you provided me when looking for my 2nd Buy-to-let mortgage. Just completed today, we've got the keys and the tenants are already unpacking! Absolutely thrilled, that you have also taken the time to find me a great deal on life insurance to cover the mortgage, should the unthinkable happen!

I would recommend Potteries Mortgage Desk without hesitation, no hassle applications as you do all the hard work, chasing up etc! I'm sure I will be using your services again - thankyou!

Kind Regards

Jo Gilbert
Smart Change Consulting Ltd

By: Christina Demetriou (Caudwell Childrens Charity)

I was so pleased with the expert advise I recieved from Don when looking into getting a mortgae, that I recommended a good friend visit him at the Potteries Mortgage Deak. I was so confident in the service I had recieved from Don that I had no hesiatance in doing so.
She was a fitst tim buyer and was thrilled when Don explained her options to her, helped her secure a mortgage and then a property that she wanted in next to no time.
Don is truly an expert in his field, as well as being incredibly approachable and friendly at all times.
I new little to nothing about mortgages before having a meeting with Don and I will certinaly be using his services moving forward, as well as recommending Don to friends, colleagues and associates.
Fantastic service, great persona and reliable associate